Root Cause Analysis Workshop

Submitted by Sarah Fletcher on Fri, 25/05/2018 - 14:23
  • When: Wed 22nd May 2019
  • Time: 09:30-16:00 (09:00 coffee and registration)
  • Where: LCW, Exmoor Street, St Charles Hospital, London, W10 6DZ
  • Cost: £150 + VAT for members

This workshop is run by Knights Agency on behalf of UHUK and is suitable for CEOs, directors and senior managers, operations and quality managers, team leaders.

* This workshop will only go ahead with a minimum of 8 delegates, so please don’t book travel until it is confirmed.*

Learning Objectives: 

By the end of the session, delegates will be able to:

  • Understand what root cause analysis is and how to apply it within investigations.
  • Communicate on findings and recommendations to colleagues and senior management.
  • Apply strategies to prevent incidents from reoccurring

Agenda:

  • What is RCA and when is it applied
    • Who should investigate
    • The skills and behaviours required by individuals carrying out RCA
    • Understanding and managing bias and objectivity
    • The analysis of processes and procedures
    • Gathering Data and evidence
  • Cause and effect analysis
    • Case study
  • Managing resistance from team members
    • Understanding ‘special causes’ and ‘common causes’
    • Physical, human and organizational causes
    • Incidents and accident investigation
    • Hazard analysis
    • Documenting and communicating findings
    • Lessons learned and Duty of Candor
    • Recommending and applying changes
  • Reflection and action planning

Please note: This is standard training for the delegates participating and not intended as a ‘train the trainer’ session.